FREQUENTLY ASKED QUESTIONS

Everything You Need to Know About Your Next Home

Check out the below for frequently asked questions at Keystone Arms in Carlisle, PA. 

FAQs

How much is the application fee?
Non-refundable $60 per applicant over 18 years of age.
What is the holding fee?

A $300 holding fee is required to reserve your home. Upon approval, it is applied toward the first month’s rent.

If you cancel before signing the lease, the holding fee is forfeited as liquidated damages for processing your application (credit, character, and reputation checks).

If your application is declined, the holding fee will be refunded.

What are your application requirements?
We're excited you're considering making our community your new home. To ensure a smooth application process, we've outlined our standard resident qualification guidelines below.

Our criteria for all applicants include:

Verifiable Income: A gross monthly income of at least three (3) times the monthly rent is required. We will verify this using recent pay stubs or other official documentation.
Positive Rental History: We look for favorable rental references from previous landlords.
Stable Employment: We require a history of stable and verifiable employment.
Good Credit Standing: Our review of your credit report will confirm a good credit rating.
Bankruptcy: Any bankruptcy must be discharged for at least 12 months, and proof of discharge will be required.
Application Fee: A non-refundable fee is required to process your application.
What is your pet policy and fees?
We’re pet-friendly with no weight restrictions! 2 Pets Maximum per Apartment Home

$50/month per pet
$300 non-refundable pet fee per pet
Pet stations located throughout the community.
How much is the security deposit?
One month’s rent, or—if you qualify—for our special $500 security deposit program (approval conditions apply).
How can I apply?
Click Here to check availability and use the “Apply Now” button.
How long will the application decision take?
It may take up to 72 hours.
Do you have parking included?
Off-street and on-street parking, plus some homes include garages. First come, first serve.
What is Included with my rent?
Trash is included in your monthly rent.
What utilities will I be responsible for?
Water, Sewer, Electric, Gas, and Cable/Internet/Phone.
What type of heating system?
Gas heat.
Do you allow grills?
Grills, fire pits, and chimineas may not be used on balconies or patios. While in use, they must be at least 10 ft from the building. After cooling, they may be returned to your balcony or patio—but may not be stored on the grounds between uses.
What School District will I be in?
It depends on your address:
Cumberland Valley School District
• Middlesex Elementary
• Eagle View Middle
• CV High School

Carlisle School District
• Hamilton Elementary
• Lamberton Middle
• Carlisle High School